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Fitness Front Desk Attendant
Job
Burn Boot Camp
Beaverton, OR (In Person)
$35,360 Salary, Part-Time
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Job Description
Overview We are seeking a dedicated and friendly Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong communication skills, attention to detail, and the ability to handle various tasks efficiently in a fast-paced environment. Duties Greet and welcome guests upon arrival with a warm and friendly demeanor. Manage check-in and check-out processes, ensuring accuracy in reservations and billing. Handle guest inquiries and provide information about hotel services, amenities, and local attractions. Maintain the front desk area, keeping it organized and stocked with necessary supplies. Process payments using the POS system and cash register accurately. Assist with product demos and promote hotel services or packages to guests. Respond to phone calls with excellent phone etiquette, addressing guest needs promptly. Collaborate with other departments to ensure guest satisfaction throughout their stay. Maintain confidentiality of guest information and adhere to company policies. Requirements Previous experience in customer service or retail sales is preferred. Familiarity with POS systems and cash handling procedures is a plus. Strong communication skills, both verbal and written; bilingual candidates are encouraged to apply. Ability to multitask, prioritize responsibilities, and work effectively under pressure. Excellent problem-solving skills with a focus on guest satisfaction. A positive attitude and a commitment to providing outstanding service are essential. Flexibility to work various shifts, including weekends and holidays as needed. Join our team as a Front Desk Agent where you can make a difference in our guests' experiences every day!