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AC Hotel Portland Lake Oswego

Front Desk Agent

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Job Description

$300 signing bonus paid after 90days. Daily pay, overtime, weekly bonuses. Company Overview InnVentures is a reputable hotel management company known for fostering a compassionate, caring, and lively workplace environment. With a strong history of excellence since 1982, we manage a diverse portfolio of hotels across multiple brands and states, dedicated to delivering exceptional guest experiences and maintaining high standards of service. Overview We are seeking an energetic and detail-oriented Front Desk Agent to join our dynamic team. This paid position offers an exciting opportunity to be the welcoming face of our hotel, ensuring smooth check-ins and check-outs, providing outstanding customer service, and supporting daily office operations. If you thrive in a fast-paced environment and enjoy engaging with guests and colleagues alike, this role is perfect for you! Duties Greet guests warmly upon arrival, assist with check-in and check-out procedures efficiently Manage multi-line phone systems to handle guest inquiries, reservations, and internal communications Provide exceptional customer service by addressing guest needs promptly and professionally Maintain accurate records through data entry, filing, and updating spreadsheets using productivity software Handle clerical tasks such as proofreading documents, managing calendars, and organizing office supplies Support office management activities including scheduling appointments and managing client communication Ensure the front desk area remains organized, welcoming, and professional at all times Requirements Proven experience in office management or front desk roles with strong organizational skills Excellent computer literacy including proficiency in Microsoft Office (Word, Excel) and data entry skills Familiarity with multi-line phone systems and phone etiquette to communicate effectively with guests and staff Bilingual abilities are highly desirable to serve diverse guest populations Strong organizational skills with the ability to multitask efficiently in a fast-paced environment Previous clerical or administrative experience preferred, including familiarity with productivity software like spreadsheets and word processing tools Exceptional customer service skills with a friendly attitude and professional demeanor Ability to handle confidential information discreetly while maintaining high accuracy in all tasks Join us at InnVentures where your enthusiasm makes a difference! We're committed to creating an engaging work environment that supports your growth while delivering memorable experiences for our guests.
Pay:
$18.00 per hour
Work Location:
In person