Front Desk Agent - Hotel Eastlund

Front Desk Agent

• Hotel Eastlund Hotel Eastlund
• Full Service Hotel
• Lloyd District / Eastlund Hotel Portland, OR Job Details Part-time $19
• $20 an hour 23 hours ago Benefits Paid holidays Health insurance Dental insurance Paid time off Vision insurance Employee discount Professional development assistance Life insurance Paid sick time Qualifications Customer relationship building Guest relations Phone communication High school diploma or GED Data entry Entry level Cross-functional communication Client interaction via phone calls Full Job Description Hotel Eastlund, Portland OR What we offer Medical, dental, and vision plans (for fulltime employees) TriMet bus and MAX discounts Paid sick time, vacation, and holidays Employee rates for hotel stays and restaurant discounts What you'll be doing As a Front Desk Agent, you're the first and last impression for our guests.

You'll handle check-ins and check-outs, answer questions, and help keep things running smoothly throughout your shift. A big part of the role is making guests feel taken care of and giving them a reason to come back.

Day-to-day looks like:

Reviewing arrivals, noting special requests, and assigning rooms Checking guests in and out in a friendly, confident way Answering phone calls quickly and giving clear, accurate info Completing your shift checklist (AM, PM, or overnight) Following key control and credit policies Logging and turning in lost & found items properly Staying familiar with fire and emergency procedures Keeping an eye on room availability during your shift Communicating with other departments by phone or radio as needed What you bring Ideal candidate will have previous work experience as a Front Desk Agent. Experience in a front desk or customer-facing role is helpful, but not required High school diploma or GED Good knowledge of the local area—restaurants, attractions, events Flexibility to work weekends and holidays Ability to stay calm and organized during busy check-in/check-out times Comfortable working with hotel systems and entering information accurately Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people.

EEOC Pay:

$19.00

• $20.

00 per hour

Benefits:

Employee discount Life insurance Paid time off Professional development assistance

Work Location:

In person