Front Desk Agent

The Holman Riverfront Park Hotel, Salem's newest full service hotel, and proud member of the Tapestry Collection by Hilton, is seeking a self-motivated individual for the position of Front Desk Agent. We are looking for someone who is outgoing, friendly and enjoys working in a team atmosphere. We are looking for someone who will ensure our guests receive the highest level of gracious hospitality. Our ideal candidate will be friendly, accurate, responsible, knowledgeable, honest, and willing to provide our guests with a memorable experience that will set, not only them, but the Holman apart from all others. Job duties include, but are not limited to; Front Office Responsibilities

• Ability to perform Front Desk Agent functions and tasks
• Set the standard for professionalism and courtesy.
• Follow all appropriate policies and procedures while striving to improve all standards of operation
• Ability to effectively manage time/tasks
• Ensure prompt and courteous service to all guests
• Consistently meet or exceed productivity standards
• Solve guest problems and handle complaints with professionalism and courtesy
• Maintain good communication with all departments
• Inventory audits to ensure correct availability of supplies and products
• Cross train on Night Audit
• Monitor key inventory, and general supplies
• Attend all mandatory meetings
• Develop and maintain a solid working relationship with all other departments, employees and guests
• Complete all duties assigned by supervisor to include cross-training
• Maintain a safe workspace and report all hazards immediately
• Keep work area clean and organized Requirements and Qualifications High school diploma or equivalent Good communication skills, both written and verbal in English Positive attitude Meets attendance requirements with dependability and consistency.

Must be able to work weekdays, weekends and holidays (days and shifts vary) Know standard cash handling procedures Ability to multitask with superior organizational skills Must be efficient in a fast pace, high pressure environment Demonstrate leadership and motivational skills OnQ/Hilton experience a plus 90% of shift is standing, bending/kneeling Occasional carrying and lifting up to 25 lbs. Must be able to grasp, see, crouch, lift, reach and perform repetitive motions Proficient use of computer, calculator and telephone Able to provide valid OLCC Service Permit and Food Handlers Certificate within 2 weeks of hire This is an hourly. Pre-employment background check is required. Coast Hotels offers a variety of benefits, including competitive wages & a robust benefits package

• , employee discounts, training & development, career advancement opportunities and more!

Coast Hotels is an Equal Opportunity Employer.

Job Type:

Full-time Pay:

From $16.22 per hour

Benefits:

Dental insurance Employee assistance program Employee discount Health insurance Paid time off Vision insurance

Work Location:

In person