Find & Apply For Hotel Desk Clerk Jobs in Salem, Oregon

Schedule - Overnight (typically 10:00 PM - 7:00 AM) Position Summary The Guest Services Representative supports hotel operations during overnight hours by assisting guests, maintaining a clean and well-kept property, supporting the Front Desk, helping prepare breakfast service, and other tasks as assigned. Key Responsibilities Guest Services

• Provide guests with accurate information about hotel amenities, local directions, and hours of operation.
• Assist guests with general requests, such as extra towels, toiletries, or directions around the property.
• Assist guests with door lock and in-room safe issues.
• Help guests with luggage upon request.
• Receive, record, and secure lost and found property; respond to guest inquiries about lost items.
• Cover the Front Desk as needed to check guests in and out, and to answer phone and in-person inquiries.
• Assist with the setup, stocking, and upkeep of the breakfast area, including restocking food and supplies and maintaining cleanliness.
• Respond to guest questions, requests, and concerns in a courteous, professional, and helpful manner. General Maintenance
• Perform general maintenance of guest rooms and public areas, such as addressing clogged toilets, replacing burnt-out light bulbs, and completing minor repairs.
• Pick up trash and debris around the interior and exterior of the property.
• Conduct regular walkthroughs of guest areas, back-of-house, and outdoor spaces to identify potential hazards.
• Ensure walkways, stairwells, entrances, and common areas are free of spills, obstructions, and other safety risks, addressing or reporting them promptly.
• Restock supplies in public restrooms and common areas as needed.
• Report unsafe conditions, damaged equipment, or maintenance issues to the Maintenance Department or Hotel Manager immediately.
• Assist with basic upkeep of hotel equipment, fixtures, and furnishings.
• Perform light groundskeeping tasks, such as tidying outdoor seating and entry areas. General Hotel Duties
• Maintain a visible, professional, and approachable presence on property.
• Notify hotel management or, when appropriate, local authorities of anything unusual observed while performing regular duties.
• Assist guests to designated exits during a fire alarm or other emergency, as directed by hotel management.
• Respond to fire alarms and medical emergencies by notifying hotel management and emergency services and assisting guests as needed.
• Complete detailed daily activity logs, including notes on anything unusual, in a timely and accurate manner.
• Assimilate into and support the hotel's guest service culture and standards.
• Perform other duties as assigned by management. Qualifications
• High school diploma or equivalent preferred.
• Strong communication and customer service skills.
• Ability to work independently and use good judgment during overnight hours.
• Physically able to stand, walk, bend, and lift up to 50 lbs.
• Must be available to work overnight shifts, weekends, and holidays. Core Competencies
• Customer service and professionalism
• Reliability and attention to detail
• Problem-solving and initiative
• Teamwork and communication Work Environment This position primarily involves overnight shifts in a hotel setting.

The role may include both indoor and outdoor work and occasional exposure to varying weather conditions. Notice Standing, bending, stooping, and lifting weights up to and including 50 lbs. may be required. The hospitality business functions seven (7) days a week, twenty-four hours a day. This is a hospitality business, and a hospitable service atmosphere must be projected at all times. Reply to this add or apply in person at 510 Hawthorne Ave Se, Salem

OR 97301.

Pay:

From $18.50 per hour Expected hours: 21.0 - 24.0 per week

Benefits:

Dental insurance Employee discount Health insurance Life insurance Vision insurance

Work Location:

In person