A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.
Hospitality Staffing Solution is the largest provider of staffing to hotels and resorts nationwide. We focus on luxury to mid-scale properties and are committed to providing safe and dependable job opportunities for our associates. HSS is looking for flexible and reliable Hotel Front Desk to service our luxury hotels in the area. If you have a love for cleaning and enjoy providing excellent customer service, we encourage you to apply!
Positions Available:
Front Desk Agent Compensation:
The pay range for this position is $16-$18ph . This range represents the minimum and maximum pay that Hospitality Staffing Solutions reasonably and in good faith believes it will pay for this role at the time of posting.
Additional Compensation:
This position may also be eligible for: Tips Discretionary incentives
Benefits:
Hospitality Staffing Solutions offers a comprehensive benefits package, including: Medical, Dental, and Vision insurance Short-Term and Long-Term Disability coverage Supplemental Life and Accident Insurance Sick time in accordance with state law
Requirements:
Must have the legal authorization to work in the United States Must be able to work weekends and holidays Must have reliable transportation. Should have at least 1 year of hotel front desk experience. Willing to work on weekends and holidays. Willing to do heavy lifting.
Qualifications:
Some Hotel Front Desk experience preferred but not required. Must have experience in Front Desk System. Understanding of how travel planning websites operate, like Booking and TripAdvisor Customer service attitude Excellent communication and organizational skills Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel) Ability to multitask, prioritize, and manage time
Responsibilities:
Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients' complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments For more information please contact: (267) 592-6399 You may also email us at: CRS_PittsburghPA@hssstaffing.com Hospitality Staffing Solutions (HSS) is an Equal Opportunity Employer. We are committed to creating a workplace where all individuals are treated with respect and dignity. Employment decisions are based on business needs, job requirements, and individual qualifications—without regard to race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, genetic information, disability, veteran status, or any other status protected by federal, state, or local laws
Job Type:
Full-time Pay:
$16.00 - $18.00 per hour
Benefits:
Dental insurance Health insurance Vision insurance
