As a Front Desk Receptionist you will be working at the hub of the hotel. Prior HOTEL Front Desk experience is a MUST. This can be a fun enjoyable job as you will be welcoming all guests to the hotel as you will be checking guests into and out of the hotel. Attention to detail is a must. Prior experience working with
OPERA PMS
is preferred but not required. Some of your duties will include: Front Desk Operations Greet all guests (internal and external) Process guest reservations, registration (check-in) and departures (check-outs) Taking, modifying, and canceling guest reservations. Cash handling. Offer guest assistance at every opportunity Respond to all guest requests efficiently Ensure guest satisfaction by following through on requests and other needs Provide information to guests about hotel policies, services and amenities Provide information, directions and other assistance as necessary about the local area Maintain accurate guest information in the hotel property management system including, but not limited to: basic guest information, billing/payment, guest charges, etc. Balances all cash, check, credit card and ledger accounts through verification, shift reports and performs audit functions if assigned Maintain daily logs and checklist
Job Type:
Full-time Pay:
$16.00 - $17.00 per hour
Benefits:
Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance