Responsibilities Greet customers with a positive and professional attitude. Check in guests and assign bowling lanes. Process cash, credit card, and digital payments accurately. Answer phone calls and respond to customer questions. Make reservations and assist with party bookings. Handle customer concerns or complaints professionally. Keep the front desk clean, organized, and stocked. Work closely with team members to ensure smooth daily operations. Follow all company policies and safety procedures. Check in bowling leagues and collect league bowling fees Empty trash, clean spills and assist with restroom checks/cleaning as needed. Help maintain a clean, safe facility for our guests. Help with any lanes issues customers have.