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Front Desk Associate
Job
Fairfield Inn & Suites
Moosic, PA (In Person)
$27,040 Salary, Full-Time
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Job Description
Job description Overview We are seeking a dedicated Front Desk Agent to join our team in providing exceptional customer service in a hospitality setting. If you have a passion for guest relations and creating memorable experiences, we want to hear from you. Responsibilities
- Greet guests upon arrival and provide a warm welcome
- Check guests in and out efficiently, ensuring all details are accurate
- Handle guest inquiries and resolve any issues promptly
- Assist with reservations and room assignments
- Maintain a tidy and organized front desk area
- Collaborate with other hotel departments to ensure guest satisfaction
- Prior experience in hospitality
- Strong customer service skills with a focus on guest satisfaction
- Knowledge of phone etiquette and excellent communication skills
- Ability to multitask in a fast-paced environment
- Bilingual or multilingual skills are a plus
- Familiarity with resort or hotel operations is advantageous