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Hampton Inn & Suites by Hilton

Front Desk Agent

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Job Description

Hampton Inn & Suites- Front Desk Representative Job description: Become a part of our Hilton Team at the Hampton Inn & Suites New Castle. Welcomes Guests, Manages Check-In and Check-Out procedures, Credit Card and Cash handling experience a plus. Quick with computers and Internet. Customer service experience preferred. Friendly and Helping personality. Answers phones, resolves issues and maintains a clean desk and office area, acting as the first point of contact to ensure a friendly, efficient, and professional experience, maintaining a tidy lobby while coordinating with housekeeping and maintenance for guest satisfaction. We can work around your college schedule.
College / School
going candidate preferred.
WEEKEND AVAILABILITY IS A MUST.
Job Type:
Part-time or Full-time Pay:
$12.00 - $15.00 per hour
Benefits:
Dental insurance Health insurance Vision insurance
Team Member Travel Program Schedule:
4 to 8 hour shift Weekdays Weekends Holidays Prefer open availability or flexible schedule Must be available for
Evening Shifts and Weekends Education:
High school or equivalent (Preferred)
Experience:
  • Previous customer service or hospitality experience is preferred Skills & Attributes
  • Strong communication (verbal/written), proficiency in property management software, multitasking abilities, and basic math/cashiering skills
  • Professional, friendly, organized and calm under pressure
Work Environment:
  • Typically requires standing for long periods
  • Involves shift work, including nights, weekends and holidays
Work Location:
In person
Pay:
$12.00 - $15.00 per hour Expected hours: 16.0 - 35.0 per week
Benefits:
Employee discount
Experience:
customer service: 1 year (Preferred)
Location:
New Castle, PA 16101 (Required) Shift availability: Day Shift (Preferred) Night Shift (Required) Overnight Shift (Preferred) Ability to
Commute:
New Castle, PA 16101 (Preferred)
Work Location:
In person

Benefits

  • Flexible Work Schedules
  • Health Insurance
  • Dental Insurance
  • Vision Insurance