Front Desk Agent The Wankawala Organization Philadelphia, PA Job Details Full-time $18 - $21 an hour 22 hours ago Qualifications Computer operation Computer literacy Receptionist experience within education industry Administrative experience Multi-line phone systems Clerical experience Full Job Description Job Overview We are seeking a dynamic and welcoming Front Desk Agent to be the first point of contact for visitors, clients, and staff. This energetic role requires a proactive individual who excels in customer service, office management, and multitasking. As a Front Desk Agent, you will manage front desk operations, handle phone communication with professionalism, and support administrative tasks to ensure smooth daily operations. Your positive attitude and organizational skills will contribute to creating a warm, efficient environment that reflects our commitment to excellence. Duties Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly. Manage multi-line phone systems, directing calls accurately and professionally while providing exceptional customer support. Handle data entry tasks using productivity software such as Microsoft Office, spreadsheets, and word processing tools. Maintain office organization by managing calendars, scheduling appointments, and coordinating meetings efficiently. Perform clerical duties including proofreading documents, managing correspondence, and maintaining accurate records with QuickBooks or similar accounting software. Support office management activities by overseeing supply inventory, preparing reports, and assisting with administrative projects. Ensure phone etiquette standards are upheld at all times to foster positive client communication and a professional atmosphere. Skills Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel), spreadsheets, and data entry. Excellent organizational skills with the ability to prioritize tasks effectively and manage time efficiently. Exceptional customer service skills with experience in front desk or administrative roles. Bilingual abilities are preferred to serve diverse client needs effectively. Technical proficiency in office management tools such as QuickBooks and familiarity with multi-line phone systems. Demonstrated clerical experience including proofreading, document formatting, and calendar management. Outstanding phone communication skills coupled with proper phone etiquette to handle inquiries confidently and courteously. Join our team as a Front Desk Agent where your enthusiasm for helping others combined with your technical expertise will make a meaningful difference every day!

Pay:

$18.00 - $21.00 per hour Expected hours: 40.0 per week

Work Location:

In person