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Night Auditor/Front Desk Clerk
Job
Spark by Hilton Clarks Summit
Scranton, PA (In Person)
$28,080 Salary, Part-Time
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Job Description
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Job Overview:
We are seeking a friendly and customer-oriented Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a positive experience throughout their stay. If you have excellent communication skills, a passion for hospitality, and enjoy working in a fast-paced environment, we would love to hear from you. ###Duties:
- Greet guests with a warm and welcoming demeanor upon arrival
- Check-in and check-out guests efficiently and accurately
- Provide information about hotel amenities, local attractions, and dining options
- Handle guest inquiries, requests, and complaints promptly and professionally
- Assist guests with luggage storage, transportation arrangements, and other concierge services
- Process payments and maintain accurate records of guest accounts
- Maintain cleanliness and organization at the front desk area
- Collaborate with other hotel departments to ensure guest satisfaction ###
Experience:
- Previous experience in a similar role preferred
- Knowledge of hotel operations and procedures
- Familiarity with phone systems and reservation software
- Strong communication skills, both verbal and written
- Excellent customer service and problem-solving abilities
- Multilingual skills are a plus If you are passionate about providing exceptional guest service and thrive in a dynamic hospitality environment, we invite you to apply for the position of Front Desk Agent.
Note:
This job description is intended to provide a general overview of the position. Duties, responsibilities, and requirements may be subject to change based on organizational needs.Job Type:
Part-time Pay:
$13.00- $14.