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QI
Quality Inn
Front Desk Clerk
Career Insights for Hotel Desk Clerk
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Scorecard
Based on South Dakota data
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What they do
A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.
$29,536 / year median in South Dakota
Job Description
About us Quality Inn is a locally owned business in Brandon, SD. We are professional, social and customer-centric.
Our work environment includes:
Safe work environment On-the-job training Relaxed atmosphere Growth opportunitiesFront Desk Agent Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Register guests and assign rooms, ensuring all necessary information is obtained
- Answer phone calls and provide information to guests or transfer calls to appropriate departments
- Handle guest check-ins and check-outs efficiently and accurately
- Process payments and maintain accurate records of transactions
- Provide excellent customer service, addressing guest inquiries and resolving any issues or complaints
- Maintain a clean and organized front desk area
- Assist with other administrative tasks as needed
Experience:
- Previous experience in a customer service role is preferred
- Familiarity with phone systems and basic computer skills
- Excellent communication and interpersonal skills
- Strong attention to detail and organizational abilities We offer competitive pay and opportunities for career growth.
Pay:
$11.85- $15.