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RR
Red Roof Inn
Hotel Front Desk Clerk
Career Insights for Hotel Desk Clerk
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Based on Tennessee data
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What they do
A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.
$27,777 / year median in Tennessee
Job Description
You will be responsible for providing excellent customer service by welcoming guests, checking them in and out, answering phone calls, making reservations, handling payments, addressing guest concerns, and providing information about the hotel and local area. Front desk clerks also maintain accurate guest records, coordinate with housekeeping and maintenance, and ensure guests have a pleasant and efficient stay.