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Holiday Inn Express and Suites

Hotel Front Desk Agent

Entry-Level JobVerifiedNo experience needed
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Entry-Level Job
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Job Description

Hotel Front Desk Agent - Part-Time We are hiring a dependable, friendly, and dedicated Part-Time Front Desk Agent to join our hotel team! We are looking for someone who genuinely enjoys helping people and takes pride in their work. Reliability is extremely important in this position because our front desk is the heart of our hotel and must be staffed at all times. Schedule This is currently a
PART-TIME
position . Applicants should apply with the understanding that part-time hours are what we can guarantee at this time. There is a possibility of additional hours in the future as business needs and opportunities arise, but additional hours are not guaranteed. Evening, weekend, and holiday availability is required. Hotel operations run 24/7, including weekends and holidays, so applicants must be comfortable working these shifts as scheduled. What You'll Do As a Front Desk Agent, you will be one of the first and last people our guests interact with.
Responsibilities include:
Welcoming and checking guests in and out Answering phones and assisting with reservations Responding to guest questions, concerns, and requests Processing payments and maintaining accurate guest accounts Communicating with housekeeping, maintenance, and management Completing front desk paperwork, shift reports, and assigned tasks Keeping the front desk and lobby area clean and professional Helping create a friendly, welcoming experience for every guest Who We're Looking For The right person for this position is: Dependable and reliable Dedicated and takes their job responsibilities seriously Friendly, professional, and comfortable working with the public Able to stay calm and professional when handling guest concerns Detail-oriented and able to follow procedures Comfortable using computers and learning hotel systems Able to work independently while also being a team player Willing to help wherever needed Previous hotel or customer service experience is helpful, but we are willing to train the right person who has a great attitude, strong work ethic, and is dependable. Ready to Join Our Team? If you're looking for a part-time position, enjoy working with people, and want to be part of a team where your reliability and hard work are appreciated, we'd love to hear from you.
Work Location:
In person