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HI
Hampton Inn & Suites
Part Time Front Desk 2nd Shift
Career Insights for Hotel Desk Clerk
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Scorecard
Based on Tennessee data
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What they do
A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.
$27,777 / year median in Tennessee
Job Description
A Front Desk agent
- is responsible for assisting guests in checking in and checking out while also responding to guest requests in a friendly, timely, and efficient manner—all in contribution to the continued effort to deliver outstanding guest service. What will I be doing? Specifically, you would be responsible for performing the following tasks to the highest standards:
- Greet guests upon their arrival
- Registration of guests (check-in/check-out)
- Respond to guest inquiries in a timely, friendly, and efficient manner
- Provide driving and/or walking directions to guests to local destinations
- Ensure a high level of product knowledge of the hotel.
WEEKENDS, HOLIDAYS & NIGHTS
- A MUST (ROTATION)
FRONT DESK EXPERIENCE IS A MUST
- HILTON
PEP IS A PLUS
What are we looking for? We are looking for an enthusiastic team member who displays friendliness and efficiency in their daily tasks with previous customer service and hotel experience.The following skills are required:
STRONG TAKE CHARGE
Exemplary customer service- Teamwork oriented
- Strong time and self-management
- Detail-oriented focus
Pay:
$15.00- $16.