Front Desk Agent

• Compass Hotel by Margaritaville Join Our Team Where the Beach Meets the Mountains!

Compass Hotel by Margaritaville Pigeon Forge is a laid-back, family-friendly mountain oasis in the heart of Pigeon Forge. We're looking for friendly, dependable Front Desk Agents who enjoy working with people and creating a welcoming experience from the moment guests arrive. As a Front Desk Agent, you'll be one of the first and last people our guests interact with. We're looking for someone with a positive attitude, strong communication skills, and a willingness to jump in and help wherever needed. What You'll Do Welcome guests and provide friendly, professional service. Complete guest check-ins and check-outs accurately and efficiently. Assist with reservations, room assignments, guest questions, and requests. Answer incoming phone calls and provide accurate hotel and local information. Process payments and maintain accurate guest account information. Respond to guest concerns and work with management to resolve issues. Communicate with housekeeping, maintenance, and other departments to ensure guest needs are met. Maintain a clean, organized, and welcoming front desk and lobby area. Follow hotel procedures related to guest privacy, security, and cash handling. Assist the team with additional duties as needed. What We're Looking For Friendly, positive, and guest-focused attitude. Dependable and able to work well as part of a team. Strong communication and customer service skills. Comfortable working in a fast-paced hospitality environment. Ability to stay organized and handle multiple priorities. Previous hotel, front desk, or customer service experience is preferred, but not required. Availability to work a flexible schedule, including weekends and holidays as needed. Our FINS Philosophy Fun at Work

• We believe you can work hard and still have fun. Involve the Guests
• Great hospitality comes from genuine, positive interactions. Navigate the Now
• We work as a team and pitch in wherever needed. State of Mind
• We choose to bring a positive attitude to work each day.

Ready to join us? Apply today!

Pay:

$16.00

• $18.00 per hour Expected hours: 30.0
• 40.

0 per week

Benefits:

Employee assistance program Employee discount Flexible schedule Professional development assistance Referral program

Work Location:

In person