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A S HOSPITALITY

Front Desk Agent / Night Auditor - avid Hotel, Smyrna TN

Pay: $15–$16/hr

Posted: 6 weeks ago

Location: Smyrna, TN (Onsite)

Last Updated: 1 day ago

Hours: Full-Time

Expires: 10/4/2026

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What they do

A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.

$27,777 / year median in Tennessee

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Job Description

Front Desk Agent / Night Auditor•avid Hotel, Smyrna

TN A S HOSPITALITY

Smyrna, TN Job Details Full-time $15•$16 an hour 3 days ago Benefits Paid time off Employee discount Qualifications Hotel experience Full Job Description avid Hotel•Smyrna is looking for a Front Desk agent / Night Auditor with lots of personality. Someone who can make guest feel welcome as well as assisting to their needs. Work as a team with all other departments.

Duties:

Welcome guests in a friendly and professional manner Perform Daily Reporting Check guests in and out with efficiency. Answer phones in a professional manner. Transferring calls or take messages when necessary. Accurately process credit card transactions. Communicate with guest about any problems/complaints and determine the best form of action to resolve. May have to book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel. Run night audit procedures to close / open hotel overnight. Work as part of a team and communicate with other departments to ensure excellent service. Perform other duties as assigned.

Skills and Qualifications:

Being service oriented Hotel Front Desk Customer Service Receptionist Administrative Assistant experience.

Skills:

communication, light computer, reading and writing, basic math, problem solving.. Having a flexible schedule including weekends and/or holidays

Job Type:

Full-time Pay:

$15.00•$16.00 per hour

Benefits:

Employee discount Paid time off

Experience:

Hotel experience: 2 years (Required)

Work Location:

In person