A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.
About us Royal Inn Extended is a family business. We offer comfortable extended stays at affordable prices. We started 1 year ago and have grown our business in Abilene. We give regular raises, promote from within, and we are a great place to work. Overview Royal Inn Extended Stay is seeking a dedicated Front desk associate. As a Front Desk Agent, you will play a vital role in checking in guests, selling rooms, ensuring the cleanliness, comfort, and overall experience of our extended stay hotel. Your attention to detail and commitment to maintaining high standards will ensure our guests have a welcoming and enjoyable stay.
Responsibilities Guest Interaction :
Provide courteous and professional service when interacting with guests, addressing their needs and requests promptly.
Safety Compliance :
Ensure all cleaning practices comply with safety and health regulations, including proper handling and storage of chemicals.
Reporting :
Report any maintenance issues, damages, or necessary repairs to the property manager or maintenance staff.
Room Cleaning :
Perform thorough cleaning of guest rooms, including changing bed linens, vacuuming, dusting, and sanitizing bathrooms and kitchenettes.
Common Areas :
Maintain the cleanliness of common areas, such as lobbies, hallways, laundry rooms, and public restrooms.
Inventory Management :
Keep track of cleaning supplies and report when inventory needs replenishment. Restock guest room amenities as needed.
Collaboration :
Work closely with the property manager and maintenance staff to ensure a seamless operation and a high level of guest satisfaction.
Flexibility :
Be prepared to assist with other tasks as needed, including helping with special projects or deep cleaning efforts.
Qualifications Experience :
Minimum of 1 year of experience in guest services, preferably in a hotel or hospitality setting.
Skills :
Proficiency in using cleaning equipment and supplies. Knowledge of proper cleaning techniques and safety procedures.
Physical Ability :
Must be able to lift, bend, stand for extended periods, and perform repetitive tasks. Attention to
Detail :
Strong attention to detail with a commitment to cleanliness and quality.
Communication :
Ability to communicate effectively with guests and team members. Bilingual (English/Spanish) is a plus.
Dependability :
Reliable, punctual, and able to work independently or as part of a team.
Flexibility :
Willingness to work flexible hours, including weekends and holidays, if needed. Preferred Qualifications Experience in front desk/housekeeping for extended stay properties. Bilingual (English/Spanish) is a plus. Compensation Includes Competitive hourly wage based on experience. Employee discounts. Your primary work schedule will be Monday through Friday during normal business hours. However, flexibility is required as occasional weekend or holiday shifts may be necessary.
Job Type:
Part-time Pay:
$12.00 - $15.00 per hour
Benefits:
Employee discount Flexible schedule Paid time off People with a criminal record are encouraged to apply
