Front Desk Associate Country Inn and Suites By Radisson - 3.4 Amarillo, TX Job Details Part-time From $11.50 an hour 1 day ago Benefits Employee discount Qualifications Night audit Attention to detail Full Job Description Overview Join our vibrant hospitality team as a Front Desk Associate, where your energy and dedication will create memorable experiences for our guests! In this dynamic role, you will be the welcoming face of our hotel, ensuring each guest feels valued and cared for from the moment they arrive. Your proactive approach and exceptional customer service skills will help foster a warm, inviting environment that encourages guest loyalty and satisfaction. This paid position offers an exciting opportunity to develop your hospitality management skills while working in a lively, fast-paced setting. Responsibilities Greet guests warmly upon arrival, providing a friendly and professional first impression. Manage guest check-in and check-out processes efficiently using multi-line phone systems and hotel management software. Handle guest inquiries, requests, and complaints with patience and professionalism, ensuring swift resolution. Maintain accurate records of guest reservations, billing, and special requests to ensure seamless service delivery. Assist with night audit procedures, balancing accounts and preparing reports to support hotel operations overnight. Uphold phone etiquette standards when communicating with guests and team members across multiple channels. Skills Proven experience in hospitality or hotel front desk operations. Excellent customer service skills with a friendly, approachable demeanor. Bilingual or multilingual abilities are highly desirable to serve diverse guest populations effectively. Ability to handle night audit procedures confidently while maintaining attention to detail. Exceptional guest relations skills, including conflict resolution and proactive service delivery. Familiarity with guest services enhances your ability to excel in this role. This position is ideal for motivated individuals passionate about hospitality who thrive in energetic environments. If you're eager to grow your career in hotel management while delivering outstanding guest experiences, we want to hear from you!

Pay:

From $11.50 per hour

Benefits:

Employee discount Shift availability: Overnight Shift (Required) Night Shift (Preferred) Day Shift (Preferred) Ability to

Commute:

Amarillo, TX 79102 (Required)

Work Location:

In person