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Guest Services Representative
Job Description
More Like This
Salary Not Available
Position range in Williamson County $23k - $30k Per Year Guest Services Representative
TEXAS STARS MANAGEMENT INC ET AL
Occupation:
Hotel, Motel, and Resort Desk Clerks
Location:
CEDAR PARK, TX - 78613
Job Type:
Regular, Part Time (Less than 30 Hours), Permanent Employment
Posted:
09/02/2026
Positions available: 1
Source:
WorkInTexas
Web Site:
WorkInTexas
Onsite /
Remote:
Work onsite all of the time
Updated:
09/05/2026
Expires:
11/02/2026
Job #: 17064061
Job Requirements and Properties
Help for Job Requirements and Properties. Work Onsite
Full Time Experience
1 Month(s) Schedule
Part Time Job Type
Regular Duration
Permanent Employment Public Transit
Available Help for .
ESSENTIAL FUNCTIONS
Greeting guests and assisting with general information and requests
Scan tickets at the entrance of the facility, checking credentials within the building
Direct guests to their ticketed seats and assist with all questions or concerns
Maintain a positive & secure environment / section by being visible and ready for customer interaction
Utilize excellent verbal and interpersonal skills to defuse customer issues
Able to solve customer problems by being customer focused and empathetic
Monitor door entrances, exits, passenger elevators, and freight elevators
Keep unauthorized people out of restricted areas
Handle all needs for guests with disabilities, including ticketing, entering/exiting, seating, and overall, ADA compliance
Patrol and maintain Front of House area of the facility, ensuring that the areas are clean, safe, and secure
Report & log all incidents
JOB QUALIFICATIONS
Demonstrated knowledge of Guest Services
Some knowledge of radio communication equipment is preferred
Ability to work during a variety of events, the majority of which take place on weekends and nights and sometimes occur on holidays
Bilingual applicants are always welcome
Physical Demands and Working Environment:
While performing the duties of this job, the employee is required to stand and walk for extended periods of time, sit, use hands and fingers, handle objects and office tools, reach, balance, stoop, kneel, crouch, talk, and hear. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. The employee is exposed to an arena environment, with noise levels that can reach quite loud. This job description does not contain a comprehensive listing of activities, duties, or responsibilities. Other tasks and duties may be assigned as needed.
Benefits
- Dental Insurance