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TEXAS STARS MANAGEMENT INC ET AL

Guest Services Representative

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Job Description

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Salary Not Available

Position range in Williamson County $23k - $30k Per Year Guest Services Representative

TEXAS STARS MANAGEMENT INC ET AL
Occupation:

Hotel, Motel, and Resort Desk Clerks

Location:
CEDAR PARK, TX - 78613
Job Type:

Regular, Part Time (Less than 30 Hours), Permanent Employment

Posted:

09/02/2026

Positions available: 1

Source:

WorkInTexas

Web Site:

WorkInTexas

Onsite /

Remote:

Work onsite all of the time

Updated:

09/05/2026

Expires:

11/02/2026

Job #: 17064061

Job Requirements and Properties

Help for Job Requirements and Properties. Work Onsite

Full Time Experience

1 Month(s) Schedule

Part Time Job Type

Regular Duration

Permanent Employment Public Transit

Available Help for .

ESSENTIAL FUNCTIONS

Greeting guests and assisting with general information and requests

Scan tickets at the entrance of the facility, checking credentials within the building

Direct guests to their ticketed seats and assist with all questions or concerns

Maintain a positive & secure environment / section by being visible and ready for customer interaction

Utilize excellent verbal and interpersonal skills to defuse customer issues

Able to solve customer problems by being customer focused and empathetic

Monitor door entrances, exits, passenger elevators, and freight elevators

Keep unauthorized people out of restricted areas

Handle all needs for guests with disabilities, including ticketing, entering/exiting, seating, and overall, ADA compliance

Patrol and maintain Front of House area of the facility, ensuring that the areas are clean, safe, and secure

Report & log all incidents

JOB QUALIFICATIONS

Demonstrated knowledge of Guest Services

Some knowledge of radio communication equipment is preferred

Ability to work during a variety of events, the majority of which take place on weekends and nights and sometimes occur on holidays

Bilingual applicants are always welcome

Physical Demands and Working Environment:

While performing the duties of this job, the employee is required to stand and walk for extended periods of time, sit, use hands and fingers, handle objects and office tools, reach, balance, stoop, kneel, crouch, talk, and hear. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. The employee is exposed to an arena environment, with noise levels that can reach quite loud. This job description does not contain a comprehensive listing of activities, duties, or responsibilities. Other tasks and duties may be assigned as needed.

Benefits

  • Dental Insurance