Responsible for providing quality guest service as it pertains to checking in/out of hotel
- Check-in and check-out hotel guests in a confident, professional, and friendly manner.
- Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
- Calls should be answered promptly and knowledgeably, always ensuring complete and accurate information.
- Review arrivals noting special requests and blocking rooms as necessary for VIP and group arrivals.
- Ensure proper credit card procedures are followed at all times to include credit card imprint and guest signature on registration slip.
- Add wyndham rewards points to the system for guest who stayed in hotel.
- Seup breakfast in the morning.
Experience:
Some previous work-related skill, knowledge, or experience may be helpful but usually is not needed.
Education:
These occupations usually require a high school diploma and may require some vocational training or job-related course work.
Job Types:
Full-time, Part-time Pay:
$13.00 - $14.00 per hour
Work Location:
In person