Front Desk Night Shift

Front Desk Night Shift Red Roof inn Corpus Christi North Corpus Christi, TX Job Details Temporary | Part-time | Full-time From $12 an hour 1 day ago Qualifications Bilingual Multilingual Attention to detail Patrolling Multi-line phone systems Full Job Description Job Summary We are seeking a dynamic and dedicated Front Desk Night Shift Associate to join our hospitality team. In this vital role, you will be the welcoming face of our hotel during overnight hours, ensuring seamless guest experiences and maintaining the highest standards of customer service. Your energetic approach and attention to detail will help create a safe, comfortable, and memorable environment for all guests. This position offers an exciting opportunity to showcase your hospitality management skills while working during the lively night hours, supporting our guests' needs around the clock. Duties Greet and assist guests upon arrival with warmth and professionalism, providing a positive first impression Manage guest check-in and check-out processes efficiently using hotel management software Handle all guest inquiries, requests, and complaints with enthusiasm and resolve issues promptly Conduct night audit procedures to reconcile daily financial transactions and ensure accuracy in records Operate multi-line phone systems with excellent phone etiquette to address guest needs and internal communications Maintain security protocols by monitoring CCTV surveillance, conducting patrols, and controlling access to the property Coordinate with housekeeping, maintenance, and security teams to ensure smooth hotel operations during overnight hours Uphold hospitality standards by providing exceptional guest services and fostering guest relations at all times Skills Proven experience in hospitality management or hotel front desk operations, especially during night shifts Strong customer service skills with a friendly, approachable demeanor Bilingual or multilingual abilities to communicate effectively with diverse guests Knowledge of hotel management systems and night audit procedures Excellent phone etiquette and experience managing multi-line phone systems Familiarity with resort or hotel environments, emphasizing guest relations and hospitality excellence Ability to handle stressful situations calmly while maintaining professionalism and attentiveness Join us as a Front Desk Night Shift Associate and be part of a vibrant team committed to delivering outstanding hospitality experiences! Your energy, enthusiasm, and dedication will make a real difference in our guests' stays while advancing your career in the thriving hospitality industry.

Pay:

From $12.00 per hour

Work Location:

In person