Job Summary Comfort Suites is looking for a friendly, dependable, and motivated Front Desk Agent to join our team. This position is responsible for providing excellent guest service, assisting with hotel operations, and helping maintain the cleanliness and appearance of the property. The ideal candidate has strong communication skills, a positive attitude, and the ability to multitask in a fast-paced environment. Responsibilities Greet guests and provide excellent customer service Check guests in and out of the hotel Answer phone calls and assist with reservations Handle guest questions, requests, and concerns professionally Process payments and maintain accurate records Check guest rooms after housekeeping has completed cleaning to ensure quality standards are met Assist with light housekeeping duties including sweeping, mopping, and vacuuming when needed Help maintain cleanliness of lobby and common areas Work closely with housekeeping and management teams Follow hotel policies, procedures, and safety standards Qualifications Previous hotel or customer service experience preferred but not required Strong communication and organizational skills Basic computer and phone skills Ability to multitask and work independently Reliable attendance and professional appearance Ability to stand for extended periods and perform light cleaning duties