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BC Lynd Hospitality

Public Lobby attendant

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What they do

A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.

$27,394 / year median in Texas

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Job Description

Public Lobby attendant BC Lynd Hospitality - 3.0 Harlingen, TX Job Details Part-time | Full-time $11 an hour 1 day ago Qualifications Maintaining an organized workspace Desktop applications Productivity software Cross-functional collaboration Technical Proficiency Full Job Description The Hilton Garden Inn and Convention Center Harlingen's Public Lobby Attendant/Houseman, employed by
BC LYND HOSPITALITY
LLC, is in charge of keeping the hotel's public spaces tidy and attractive. This position is essential to creating a friendly and comfortable atmosphere for visitors, which improves their entire stay. Attention to detail, a dedication to providing high-quality service, and the capacity to work both independently and collaboratively are all necessary for this role.
Principal Duties:
Keep the hotel's public spaces, such as the lobby, restrooms, hallways, and meeting rooms, tidy and orderly. Make sure that every area has the amenities and supplies it needs. Provide outstanding customer service and guarantee guest satisfaction by promptly attending to requests and questions from visitors. When necessary, help set up and take down meeting rooms and event spaces. Work together to address and resolve any problems or concerns with other departments, such as maintenance and housekeeping. Identify and report any maintenance or repair needs by conducting routine inspections of public spaces. Respect all health and safety laws to guarantee a secure atmosphere for both visitors and employees. Carry out extra tasks as directed by management to assist with the hotel's general operations.
Education Requirements:
A high school degree or its equivalent is preferred.
Experience Required:
It is preferred if you have prior experience in customer service or hospitality. It is advantageous to have prior hotel or resort work experience.
Essential Capabilities and Skills:
Strong interpersonal skills and the capacity to engage with both team members and guests. Outstanding attention to detail and organizing abilities. The capacity to manage several tasks at once in a hectic setting. Proficiency with fundamental computer programs and applications. Physical endurance and the capacity to carry out manual labor, including lifting, bending, and prolonged standing. The capacity to always present oneself in a professional manner.