Duties:

```

Greet and welcome guests as they arrive at the hotel
Check guests in and out, ensuring a smooth and efficient process
Provide information about hotel amenities, services, and local attractions
Handle guest inquiries, requests, and complaints in a professional and timely manner
Answer phone calls and direct them to the appropriate department or staff member
Assist with reservations and room assignments
Maintain accurate guest records and handle cash transactions
Ensure the front desk area is clean, organized, and presentable at all times ```

Requirements:

```

Previous experience in guest relations or front desk operations preferred
Knowledge of hotel operations and hotel management systems is a plus
Excellent communication skills, both verbal and written
Proficient in using phone systems and other office equipment
Strong customer service skills with a friendly and professional demeanor
Ability to multitask and prioritize tasks effectively
Attention to detail and problem-solving abilities
Bilingual skills (English/Spanish) are highly desirable in order to assist a diverse range of guests Join our team as a Front Desk Agent and be part of creating memorable experiences for our guests.

As a key member of our hospitality team, you will play a vital role in ensuring guest satisfaction from check-in to check-out. We offer competitive pay, opportunities for career growth, and a supportive work environment. If you have a passion for customer service and enjoy working in a dynamic hotel environment, we would love to hear from you. Please submit your resume along with a brief cover letter highlighting your relevant experience. Only qualified candidates will be contacted for an interview.

Job Types:

Full-time, Part-time Pay:

$10.00

$14.

00 per hour

Benefits:

Employee discount Paid time off

Work Location:

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