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Duties:

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• Greet and welcome guests as they arrive at the hotel
• Check guests in and out, ensuring a smooth and efficient process
• Provide information about hotel amenities, services, and local attractions
• Handle guest inquiries, requests, and complaints in a professional and timely manner
• Answer phone calls and direct them to the appropriate department or staff member
• Assist with reservations and room assignments
• Maintain accurate guest records and handle cash transactions
• Ensure the front desk area is clean, organized, and presentable at all times ```

Requirements:

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• Previous experience in guest relations or front desk operations preferred
• Knowledge of hotel operations and hotel management systems is a plus
• Excellent communication skills, both verbal and written
• Proficient in using phone systems and other office equipment
• Strong customer service skills with a friendly and professional demeanor
• Ability to multitask and prioritize tasks effectively
• Attention to detail and problem-solving abilities
• Bilingual skills (English/Spanish) are highly desirable in order to assist a diverse range of guests Join our team as a Front Desk Agent and be part of creating memorable experiences for our guests.

As a key member of our hospitality team, you will play a vital role in ensuring guest satisfaction from check-in to check-out. We offer competitive pay, opportunities for career growth, and a supportive work environment. If you have a passion for customer service and enjoy working in a dynamic hotel environment, we would love to hear from you. Please submit your resume along with a brief cover letter highlighting your relevant experience. Only qualified candidates will be contacted for an interview.

Job Types:

Full-time, Part-time Pay:

$10.00

• $14.

00 per hour

Benefits:

Employee discount Paid time off

Work Location:

In person