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La Quinta Inn & Suites by Wyndham

Front Desk/Night Audit

Career Insights for Hotel Desk Clerk

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What they do

A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.

$27,394 / year median in Texas

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Job Description

About us We are looking for a Front Desk Agent to join our team. The pay depends on experience and knowledge with Opera Cloud . The successful candidate will be responsible for providing exceptional customer service, greeting guests upon arrival, answering phone calls, managing reservations, and providing general information about the hotel. The ideal candidate should have excellent communication skills, be organized and detail-oriented, and have a friendly and professional demeanor.
Responsibilities:
Greet and welcome guests upon arrival. Answer inquiries from guests regarding hotel services, facilities, and local attractions. Provide information about hotel services, facilities, and local attractions. Handle guest check-ins and check-outs. Maintain a neat and organized front desk area. Ensure all guests are satisfied with their stay. Resolve guest complaints in a timely manner.
Job Types:
Full-time, Part-time Pay:
$10.00 - $11.50 per hour
Work Location:
In person