Job Summary We are seeking energetic and personable Front Desk Staff to serve as the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service. Your enthusiasm and organizational skills will help create a positive environment for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your office management expertise while supporting daily operations with professionalism and efficiency. Responsibilities Perform all check-in and check-out tasks Manage reservations over the phone, or face-to-face Handle complaints or problems reported by guests, in a timely and professional manner Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Provide information about our hotel, available rooms, rates and amenities Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs Maintain a clean and organized front desk area Qualifications Proven office experience with strong organizational skills and attention to detail Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and general computer literacy Demonstrated ability to handle multi-line phone systems with professionalism and courtesy Prior experience in customer service or front desk roles preferred Excellent communication and organizational skillsJoin us to be part of a dynamic team where your positive attitude and organizational talents will make a real difference! This is a paid opportunity designed to help you grow your administrative skills while contributing to a welcoming workplace environment.

Pay:

From $11.00 per hour Expected hours: No more than 40.0 per week

Benefits:

Flexible schedule

Work Location:

In person