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Four Points by Sheraton Midland

Hotel Front Desk Clerk

Entry-Level JobVerifiedNo experience needed

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What they do

A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.

$27,394 / year median in Texas

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Job Description

Hotel Front Desk Clerk Four Points by Sheraton Midland - 3.9 Midland, TX Job Details Full-time From $14 an hour 6 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Qualifications Proactive hotel and accommodations guest assistance Financial transaction processing Customer service Greeting customers English Hotel and accommodations guest check-out Full Job Description •We are looking for our next STAR to join our award winning team •Our ideal candidate is someone that enjoys making a lasting impression on our guests that makes them rave about their stay with us. If you are customer service minded and want to join an amazing team then this position is for YOU! This is a full-time position. Must be flexible as schedule will be routing shifts including nights, weekends and holidays. Greets, registers, and assigns rooms to guests. Effectively deals with guest requests. Maintains accurate records such as cash deposits. Answers inquiries pertaining to hotel services and travel directions. May assist in replenishing continental breakfast as needed and keeping breakfast area clean. Ensures common area/lobby is clean. Performs laundry functions as directed. Other duties as assigned.
SKILLS & ABILITIES
Requires the ability to read, write, and speak the English language. Ability to identify and resolve problems in a timely manner Ability to manage difficult or emotional customer situations Ability to maintain a high level of professionalism; treats others with respect and consideration regardless of their status or position.
Job Type:
Full-time Pay:
From $14.00 per hour
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance
Experience:
Customer service: 1 year (Preferred)
LightSpeed PMS:
1 year (Preferred)
Hotel Front Desk:
1 year (Preferred)
Work Location:
In person