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Front Desk Agent
Job
Fairfield Inn & Suites
Missouri City, TX (In Person)
Full-Time
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Job Description
Front Desk Agent Fairfield Inn & Suites Missouri City, TX Job Details Full-time 1 day ago Benefits Health insurance Dental insurance Paid time off Vision insurance Employee discount Flexible schedule Life insurance Qualifications Guest reservation booking Spanish Night audit Hotel and accommodations guest check-in Hotel and accommodations guest check-out Financial records management Accounting Front desk Guest services Full Job Description Checks front office accounting records for accuracy and, on a daily basis, summarizes and compiles information for the hotel's financial records. Tracks room revenue, occupancy percentages, and other front-office operating statistics. Prepares a summary of cash, check, and credit card activities, reflecting the hotel's financial performance for the day. Posts room charges and room taxes to guest accounts including guest transactions not posted during the day by the front office cashier.
Process guest charge vouchers and credit card vouchers. Verifies all account postings and balances made during the day by the front desk cashier and agents. Monitors the current status of discounts and other promotional programs. Is able to function as a front desk agent especially in terms of check-in and check-out procedures. Run End of day process / Night audit process on the Property management software.
Process guest charge vouchers and credit card vouchers. Verifies all account postings and balances made during the day by the front desk cashier and agents. Monitors the current status of discounts and other promotional programs. Is able to function as a front desk agent especially in terms of check-in and check-out procedures. Run End of day process / Night audit process on the Property management software.