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Front Desk Clerk
Job
Comfort Inn & Suites
Odessa, TX (In Person)
$24,960 Salary, Full-Time
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Job Description
Front Desk Clerk Comfort Inn & Suites
- 3.
Full Job Description Responsibilities:
- Greet and welcome guests as they arrive at the front desk
- Check-in and check-out guests using the hotel's reservation system
- Answer phone calls and direct them to the appropriate department or staff member
- Provide information about hotel services, amenities, and local attractions to guests
- Handle guest complaints or concerns in a professional and timely manner
- Assist with guest requests such as booking reservations, arranging transportation, or providing extra amenities
- Maintain a clean and organized front desk area
Qualifications:
- Excellent communication and customer service skills
- Proficient in using phone systems and computer software
- Strong attention to detail and organizational skills
- Ability to multitask and prioritize tasks effectively
- Previous experience in a customer service or hospitality role is preferred
- Knowledge of hotel operations and guest relations is a plus This is an excellent opportunity for individuals who are passionate about providing exceptional customer service and creating a positive experience for hotel guests.