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Extended Stay America - Round Rock

Front Desk Agent

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What they do

A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.

$27,394 / year median in Texas

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Job Description

Front Desk Agent Extended Stay America - Round Rock Round Rock, TX Job Details Part-time From $14 an hour 22 hours ago Qualifications Computer operation Computer literacy Administrative experience Organizational skills Multi-line phone systems Typing Full Job Description Overview We are seeking an energetic and detail-oriented Front Desk Agent to serve as the welcoming face of our organization. In this vital role, you will manage front office operations, provide exceptional customer service, and ensure smooth administrative workflows. Your positive attitude and organizational skills will help create a professional and friendly environment for clients, visitors, and team members alike. This paid position offers an exciting opportunity to develop your office management expertise while supporting daily business functions. Duties Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly Manage multi-line phone systems to handle inquiries efficiently and direct calls appropriately Maintain accurate records through data entry, filing, and updating spreadsheets using productivity software such as Microsoft Office and Google Workspace Handle appointment scheduling, calendar management, and coordinate meetings or events with attention to detail Support office management tasks including inventory tracking, supply ordering, and document proofreading Provide customer support via phone, email, or in person, demonstrating excellent phone etiquette and communication skills Utilize computer literacy skills to perform clerical tasks such as word processing, bookkeeping with QuickBooks, and managing client information Qualifications Proven experience in office administration or front desk roles with strong organizational skills Proficiency with Microsoft Office Suite (Word, Excel), Google Workspace, spreadsheets, and data entry tools Familiarity with multi-line phone systems and professional phone communication techniques Bilingual abilities are a plus to serve diverse client needs effectively Experience with QuickBooks or bookkeeping is advantageous for financial record management Excellent typing speed and accuracy for efficient data entry and document proofreading Strong customer service orientation with the ability to handle inquiries professionally and courteously Previous experience in medical or dental receptionist roles is beneficial but not required Demonstrated ability to manage time effectively in a fast-paced environment while maintaining attention to detail Join our team as a Front Desk Agent where your organizational prowess and proactive approach will make a meaningful difference every day. We value dedicated professionals committed to delivering outstanding support in a dynamic setting. This role is an excellent stepping stone for those looking to expand their administrative expertise while contributing positively to our organization's success.
Pay:
From $14.00 per hour
Work Location:
In person