Overview We are seeking a dynamic and personable for a Part Time Front Desk Agent to be the welcoming face of our organization. In this vital role, you will serve as the first point of contact for guests ensuring smooth daily operations and exceptional customer service. Your energetic approach and organizational skills will help create a positive environment that reflects our commitment to professionalism and efficiency. This paid position offers an exciting opportunity to develop your administrative expertise while supporting a vibrant team. Duties Greet visitors and clients warmly, providing excellent customer support and assistance Manage multi-line phone systems to direct calls efficiently and professionally Handle front desk responsibilities including answering inquiries, making reservations, and providing information,etc. Maintain accurate records through data entry, filing, and updating spreadsheets using productivity software like Microsoft Office and Word processing tools Ensure smooth communication by practicing professional phone etiquette and client communication skills Maintaining the front desk/lobby to make sure area looks presentable to guests Using great problem-solving skills to handle any guest issues Requirements Excellent computer literacy with the ability to quickly adapt to new software or technical tools such as Microsoft Excell or other productivity software Strong organizational skills with keen attention to detail for proofreading, filing, and maintaining accurate records Exceptional customer service skills combined with effective phone communication and professional phone etiquette Bilingual abilities are a plus to serve diverse client needs effectively Prior experience working at a front desk or in an office environment is highly desirable Ability to manage time efficiently, prioritize tasks, and handle multiple responsibilities simultaneously Hilton and/or PEP software experience preferred but no required! Join us as a Front Desk Agent where your enthusiasm, organizational prowess, and dedication will make a meaningful impact every day. We value proactive individuals eager to contribute to a welcoming atmosphere while honing their administrative expertise in a supportive environment.

Benefits:

Employee discount Paid time off

Work Location:

In person