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The Seeker at Interstate Inn
Guest Services Agent
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Job Description
More Like This
Between $14.00 and
$16.00
Per Hour DOE (Depends on Experience)
Position range in Erath County $10.06 - $12.44 Per hour Guest Services Agent
The Seeker at Interstate Inn
Occupation:
Hotel, Motel, and Resort Desk Clerks
Location:
Stephenville, TX - 76401
Job Type:
Regular, Full Time (30 Hours or More), Permanent Employment, Other, see job description Shift
Posted:
09/02/2026
Positions available: 4
Source:
WorkInTexas
Web Site:
WorkInTexas
Onsite /
Remote:
Work onsite all of the time
Updated:
09/05/2026
Expires:
09/30/2026
Job #: 17064350
Job Requirements and Properties
Help for Job Requirements and Properties. Work Onsite
Full Time Education
High School Diploma or Equivalent Experience
6 Month(s) Schedule
Full Time Job Type
Regular Duration
Permanent Employment Public Transit
Available Help for . Guest Service Agents must maintain the hotel's standards of cleanliness and safety, as well as communicate with other departments to ensure that guest requests are fulfilled. They use computer systems to make reservations, process payments, and manage room availability. A Guest Service Agent should have excellent communication skills, be knowledgeable of the surrounding area, and have a strong attention to detail to succeed in this role.
Responsibilities
Welcome guests and check them into their rooms
Answer questions about the hotel, its amenities, services, and local area
Resolve guest complaints or problems if they arise
Communicate with other staff members to ensure guest needs are met
Handle guests' payments and maintain accurate records
Ensure that the lobby and reception area are kept clean and tidy
Assist guests with luggage and other needs as required
Provide recommendations on local restaurants, attractions, and activities
Coordinate transportation, such as taxis or rental cars, for guests
Be available to answer questions or respond to requests at all times
Qualifications
High school diploma or GED
2+ years of customer service experience
A certificate or diploma in hospitality is advantageous
Exceptional interpersonal skills
Excellent written and verbal communication
Good time management and organizational skills
Conflict resolution experience
Patience and good listening skills