Job Description Spark by Hilton Victoria is hiring a friendly, dependable Front Desk Agent to provide welcoming customer service and help keep hotel operations running smoothly. This full-time or part-time position is ideal for someone who communicates clearly, arrives on time, stays organized, has reliable transportation, and can handle several tasks in a busy guest-service environment. Responsibilities
- Welcome guests and provide friendly, professional customer service.
- Complete front desk duties, including guest check-in and check-out.
- Answer guest questions and respond to requests promptly.
- Handle cash, credit card, and other guest payments accurately and responsibly.
- Keep the lobby and front desk area clean, organized, and presentable.
- Communicate important information to the manager and work closely with front desk, housekeeping, and maintenance staff.
- Manage multiple responsibilities while remaining calm and professional. Qualifications
- Friendly attitude and a strong commitment to customer service.
- Good verbal and written communication skills.
- Reliable transportation to and from work.
- Dependable, punctual, and able to report to scheduled shifts on time.
- Professional appearance and appropriate workplace attire.
- Able to follow directions, stay organized, communicate with managers and other departments, and work independently when needed.
- Willing and able to work on several tasks at the same time.
Schedule Flexible availability is required. Shifts may include weekdays, weekends, holidays, and different times of day based on hotel staffing needs. For questions about the position, call or text the manager at (361) 701-0340.
Pay:
From $9.50 per hour
Benefits:
Employee discount Application Question(s): Are you available to work a flexible schedule, including weekends and holidays when needed? Are there any days or hours when you are not available to work? Please briefly describe your customer service or front desk experience. Ability to
Commute:
Victoria, TX 77904 (Required)
Work Location:
In person