Service Team Member
Job
Towneplace Suites Weatherford
Weatherford, TX (In Person)
Full-Time
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Job Description
Front Desk Agent•
Dursh Hospitality About Us:
We're not your standard hospitality company — and we don't want to be. At Dursh Hospitality , we manage our properties our own way, not by traditional industry standards. Our approach is proactive, people-focused, and deeply operational. Every team member plays a hands-on role in creating exceptional guest experiences, and the Front Desk is at the heart of that mission. If you're looking for a typical check-in/check-out job behind a counter — this isn't it.Key Responsibilities:
Be the face ofDursh Hospitality:
You set the tone for every guest interaction — from arrival to departure.Operate proactively:
Anticipate guest needs, solve problems before they escalate, and communicate clearly with all departments to deliver seamless service.Handle challenges with composure:
When a guest is upset, you stay calm, professional, and solution-focused. You listen first, own the issue, and follow through until it's resolved.Uphold standards with integrity:
Adhere to company policies and procedures at all times — even when it means telling a guest "no." Professionalism, fairness, and consistency are non-negotiable.Stay hands-on:
Support housekeeping, maintenance, and management as needed to ensure the property is guest-ready at all times.Master the details:
Handle reservations, payments, and reports with precision and accountability.Live the Dursh standards:
Follow and uphold Dursh-specific protocols. We do things differently, and consistency in our approach is key to our success.Maintain brand integrity:
Ensure compliance with Marriott brand expectations across guest service, presentation, and communication.Handle pressure with professionalism:
Whether it's a full lobby, a system issue, or a demanding guest — you stay steady, confident, and kind under pressure.What We're Looking For:
Strong background in hospitality, front desk, or guest service roles — ideally within a branded environment. Someone who thrives on interaction, organization, and accountability . A calm, composed professional who can de-escalate tense situations and turn tough moments into positive guest experiences. Confident in enforcing policies and procedures with professionalism, empathy, and respect — even when delivering a "no." Comfortable being in constant motion — talking with guests, coordinating departments, and managing the front-of-house flow. Attention to detail and pride in accuracy — you double-check everything. Clear communicator who keeps both guests and teammates informed. A team player who supports others and takes ownership of the guest experience from start to finish. This Role is Not forYou If:
You prefer to work quietly behind a desk. You rely on scripts instead of genuine communication. You're not comfortable handling upset guests or enforcing policies. You're looking for a clock-in, clock-out job without personal ownership. Why Join Dursh Hospitality? We don't manage properties by the book — we manage them by vision, presence, and performance . At Dursh, every role matters. You'll join a team that values people who care deeply, show up daily, and take true pride in their work. Be part of a hospitality company where your impact is seen, your initiative is valued, and your growth is real.Job Types:
Full-time, Part-time Pay:
$13.00- $15.
Benefits:
Employee discount Flexible schedule Paid time off Application Question(s): Do you know Fosse?Education:
High school or equivalent (Preferred)Experience:
Hotel experience: 1 year (Preferred) Ability toCommute:
Weatherford, TX 76087 (Preferred)Work Location:
In person Service Team Member 3.2 3.2 out of 5 stars 215 Alford Drive, Weatherford, TX 76087 $13- $15 an hour
- Part-time, Full-time Towneplace Suites Weatherford 1,516 reviews $13
- $15 an hour
- Part-time, Full-time Front Desk Agent
Dursh Hospitality About Us:
We're not your standard hospitality company — and we don't want to be. At Dursh Hospitality , we manage our properties our own way, not by traditional industry standards. Our approach is proactive, people-focused, and deeply operational. Every team member plays a hands-on role in creating exceptional guest experiences, and the Front Desk is at the heart of that mission. If you're looking for a typical check-in/check-out job behind a counter — this isn't it.Key Responsibilities:
Be the face ofDursh Hospitality:
You set the tone for every guest interaction — from arrival to departure.Operate proactively:
Anticipate guest needs, solve problems before they escalate, and communicate clearly with all departments to deliver seamless service.Handle challenges with composure:
When a guest is upset, you stay calm, professional, and solution-focused. You listen first, own the issue, and follow through until it's resolved.Uphold standards with integrity:
Adhere to company policies and procedures at all times — even when it means telling a guest "no." Professionalism, fairness, and consistency are non-negotiable.Stay hands-on:
Support housekeeping, maintenance, and management as needed to ensure the property is guest-ready at all times.Master the details:
Handle reservations, payments, and reports with precision and accountability.Live the Dursh standards:
Follow and uphold Dursh-specific protocols. We do things differently, and consistency in our approach is key to our success.Maintain brand integrity:
Ensure compliance with Marriott brand expectations across guest service, presentation, and communication.Handle pressure with professionalism:
Whether it's a full lobby, a system issue, or a demanding guest — you stay steady, confident, and kind under pressure.What We're Looking For:
Strong background in hospitality, front desk, or guest service roles — ideally within a branded environment. Someone who thrives on interaction, organization, and accountability . A calm, composed professional who can de-escalate tense situations and turn tough moments into positive guest experiences. Confident in enforcing policies and procedures with professionalism, empathy, and respect — even when delivering a "no." Comfortable being in constant motion — talking with guests, coordinating departments, and managing the front-of-house flow. Attention to detail and pride in accuracy — you double-check everything. Clear communicator who keeps both guests and teammates informed. A team player who supports others and takes ownership of the guest experience from start to finish. This Role is Not forYou If:
You prefer to work quietly behind a desk. You rely on scripts instead of genuine communication. You're not comfortable handling upset guests or enforcing policies. You're looking for a clock-in, clock-out job without personal ownership. Why Join Dursh Hospitality? We don't manage properties by the book — we manage them by vision, presence, and performance . At Dursh, every role matters. You'll join a team that values people who care deeply, show up daily, and take true pride in their work. Be part of a hospitality company where your impact is seen, your initiative is valued, and your growth is real.Job Types:
Full-time, Part-time Pay:
$13.00- $15.
Benefits:
Employee discount Flexible schedule Paid time off Application Question(s): Do you know Fosse?Education:
High school or equivalent (Preferred)Experience:
Hotel experience: 1 year (Preferred) Ability toCommute:
Weatherford, TX 76087 (Preferred)Work Location:
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