Front Desk Agent (2nd Shift) Days Inn by Wyndham Hotels Wichita Falls, TX Job Details Part-time | Full-time From $10 an hour 1 day ago Qualifications Visitor query response Computer operation Hotel and accommodations payment processing Hotel policy compliance Maintaining an organized workspace Phone communication Payment processing Greeting customers Answering guest questions Hotel room assignment management Property management systems (PMS) Computer skills Receptionist experience within hospitality industry Phone call management Hotel and accommodations guest complaints handling Clean workspace maintenance Communication skills Entry level Under 1 year Full Job Description Days Inn by Wyndham -

Wichita Falls, Texas Job Type:

Full-Time or Part-TimeShift:

Evening Shift, 3:00 PM-11:00

PMLocation:

Wichita Falls, TX Job Description Days Inn by Wyndham in Wichita Falls is looking for a friendly, dependable, and customer-focused Front Desk Guest Service Representative to join our team for the second shift, from 3:00 PM to 11:00 PM. The ideal candidate will provide excellent customer service, assist guests with check-in and check-out, handle reservations, answer phone calls, and help ensure a clean, welcoming, and comfortable environment for our guests. Responsibilities Welcome guests and provide friendly, professional customer service. Handle guest check-ins, check-outs, and hotel reservations. Answer phone calls, assist with inquiries, and manage guest requests. Process payments and maintain accurate guest records. Address guest concerns and resolve issues professionally. Communicate effectively with housekeeping and management. Maintain a clean, organized, and professional front desk area. Follow hotel policies, procedures, and guest service standards. Complete shift reports and communicate important information to the next shift. Qualifications Excellent communication and customer service skills. Dependable, punctual, and professional. Basic computer skills and ability to learn hotel reservation systems. Ability to multitask and work independently. Strong attention to detail and problem-solving skills. Previous hotel or front desk experience is preferred but not required. Training will be provided to the right candidate.

Work Schedule Second shift:

3:00 PM-11:00 PM. Must be available to work evenings, weekends, and holidays as scheduled.

Pay:

From $10.00 per hour

Work Location:

In person