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Holiday Inn Express & Suites American Fork

PM 3-11 Front Desk Clerk

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What they do

A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.

$31,868 / year median in Utah

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Job Description

Holiday Inn Express is seeking an experienced Front Desk Agent to join our team!
Position Details:
PM Shift Part-time 3-4 days per week Weekend and holiday availability required
Requirements:
Previous hotel front desk experience is required Strong customer service and communication skills Experience with hotel property management systems is a plus Ability to multitask in a fast-paced environment Reliable, professional, and detail-oriented
Responsibilities:
Greet guests and provide exceptional customer service Check guests in and out efficiently Answer phones, make reservations, and respond to guest inquiries Process payments and maintain accurate guest records Coordinate with housekeeping and maintenance to ensure guest satisfaction Handle guest concerns professionally and efficiently
What We Offer:
Friendly team environment Opportunity for growth Competitive pay based on experience If you have hotel front desk experience and enjoy delivering outstanding guest service, we'd love to hear from you. Apply today to join the Holiday Inn Express team!
Pay:
$14.25 - $15.00 per hour
Work Location:
In person