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Spa Front Desk Guest Coordinator

Job

The Spa Cable Mountain Lodge- Located at the entrance of Zion National Park

Springdale, UT (In Person)

$31,200 Salary, Full-Time

Posted 1 week ago (Updated 5 days ago) • Actively hiring

Expires 8/2/2026

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Job Description

Overview We are seeking a dedicated and organized Front Desk Coordinator to join our team. This role is essential in providing exceptional customer service and ensuring smooth operations at the front desk. The ideal candidate will possess strong communication skills, a friendly demeanor, and the ability to multitask effectively in a fast-paced environment. If you have experience in retail or customer service and enjoy working with people, we would love to hear from you. Spa Front Desk Guest Services is responsible for greeting each guest with a warm friendly smile and attitude, answering the phones, booking appointments, opening/closing the spa, keeping front desk and locker rooms clean and ready for our guests. Must be able to multitask and handle a variety of situations with professionalism. Previous Spa, Hotel, or Hospitality/Restaurant experience is preferred, but not necessary! If you have worked with Google, or booking software that's a plus. We are looking for someone who is a great communicator and has an outgoing personality, who's willing to learn. If that sounds like you, then we are ready to teach you five star service that matches our standards. If you wish to be a part of team that is unified and supportive, fun and caring, then we welcome you! Extras include gas card supplements, discounts on retail and spa services, and much more. We are hiring for Friday, Saturday and Sunday Shifts, with opportunity to cover shifts when needed if you like.
Typical end time:
7:30PM (can vary earlier) Typical start time: 10AM Responsibilities Greet and assist customers as they enter the establishment, providing a welcoming atmosphere. Manage phone calls with professionalism, demonstrating excellent phone etiquette. Maintain an organized front desk area, ensuring all materials are stocked and merchandising displays are appealing. Assist with retail sales by engaging customers and addressing their needs effectively. Ensure compliance with company policies while maintaining high standards of customer service.
Pay:
From $15.00 per hour
Benefits:
Employee discount Flexible schedule
Work Location:
In person