Front Desk Associate

FRONT DESK AGENT

• 2nd shift $15-18/hr

• Benefits Include:

  Medical, Dental, Vision Insurance
• Paid Time Off
• Holiday Pay
• Overtime Pay
• 401k
• Hotel Discounts Job Summary We are seeking a dedicated, friendly, and enthusiastic Front Desk Agent to join our team.

As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and creating a positive experience from check-in to check-out. The ideal candidate will have a passion for hospitality, excellent communication skills, and a friendly demeanor. Must be available to work afternoons/evenings, some weekends, and holidays. Duties

• Greet guests in a professional and friendly manner upon arrival
• Assist guests with check-in and check-out processes
• Handle guest inquiries, requests, and complaints promptly and courteously
• Maintain a clean and organized front desk area
• Process reservations and cancellations accurately
• Collaborate with other hotel staff to ensure guest satisfaction
• Perform night audit duties as needed
• Demonstrate proficiency in phone etiquette
• Provide information about hotel services, amenities, and local attractions
• Uphold the highest standards of customer service at all times Skills
• Strong background in hotel management or hospitality
• Excellent guest relations skills
• Experience working at the front desk of a hotel or resort preferred
• Familiarity with night audit procedures is a plus
• Proficient in phone etiquette and customer service practices
• Ability to multitask and prioritize tasks effectively
• Strong communication skills, both verbal and written If you are passionate about delivering exceptional guest services and thrive in a fast-paced environment, we would love to have you on our team. Join us in creating memorable experiences for our guests while enjoying the benefits of working in a dynamic hospitality setting.
• We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Job Types:

Full-time, Part-time Pay:

$15.00

• $17.

00 per hour

Benefits:

401(k) Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance Ability to

Commute:

Front Royal, VA 22630 (Required) Ability to

Relocate:

Front Royal, VA 22630: Relocate before starting work (Required)

Work Location:

In person