Front Desk Agent The Front Desk Agent is responsible for providing excellent guest service, managing check-ins and check-outs, handling reservations, answering phone calls, and responding to guest inquiries. The agent ensures a welcoming and professional environment while maintaining accurate guest records and coordinating with housekeeping to ensure guest rooms are ready on time.

Key Responsibilities:

Welcome guests and provide friendly, professional service. Process check-ins, check-outs, and reservations. Answer phone calls and respond to guest requests. Handle guest concerns promptly and professionally. Coordinate with housekeeping regarding room status and special requests. Process payments and maintain accurate records. Follow hotel policies and procedures.

Qualifications:

Strong customer service and communication skills. Professional attitude and attention to detail. Basic computer skills; hotel system experience is a plus. Flexibility to work weekends, holidays, and various shifts as needed.

Pay:

$15.00 per hour

Work Location:

In person