About us Hampton Inn by Hilton is located in Ft. Chiswell/Max Meadows. We are professional, agile and our goal is to have our agents represent the hotel to the guest throughout all stages of the guest's stay by working with all hotel personnel to ensure every guest experiences superior customer care.

Front Desk Agent Duties:

• Greet and welcome guests in a friendly and professional manner
• Check-in and check-out guests, ensuring accuracy of information
• Answer phone calls and respond to guest inquiries
• Provide information about hotel facilities, services, and local attractions
• Handle guest complaints and resolve issues promptly and efficiently
• Process payments and maintain accurate records
• Assist with reservations and room assignments
• Maintain a clean and organized front desk area

Skills:

• Excellent communication and interpersonal skills
• Strong customer service orientation
• Ability to multitask and prioritize tasks effectively
• Proficient in using phone systems and computer software
• Attention to detail and accuracy in handling guest information
• Problem-solving skills to address guest concerns or issues Join our team as a Front Desk Associate and be the first point of contact for our valued guests.

As a Front Desk Associate, you will play a crucial role in ensuring a positive guest experience from check-in to check-out. We are seeking individuals who are passionate about providing exceptional customer service and have excellent communication skills. If you enjoy working in a fast-paced environment and have a friendly demeanor, we want to hear from you. In addition to competitive pay, we offer the following benefits:

• Employee discounts on hotel stays To apply for this position, please submit your resume highlighting your relevant experience in guest relations.

We look forward to reviewing your application!

Job Types:

Part-time, Full-time Pay:

$14.00

• $15.

00 per hour

Benefits:

Employee discount

Experience:

Hotel experience: 1 year (Preferred)

Work Location:

In person