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Front Desk
Job
Red Lion Hotel & Conference Center Ellensburg
Ellensburg, WA (In Person)
Full-Time
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Job Description
Front Desk Agent/Night Auditor We are looking for outstanding team members that are reliable, energetic, that are most comfortable when interacting and serving others. They converse easily with new people, and work well under pressure. They also possess excellent written and verbal communication skills. Problem solving and multi-tasking skills.
Minimum Requirements:
MUST BE 18 OR OVER TO APPLY
- Must possess and be able to maintain for entire shift a positive, upbeat personality with a passion for outstanding customer service.
- Must possess basic computer skills, Willingness to learn to use computer systems is required.
- Excellent written and verbal English communication skills, both over the phone and in person.
- Ability to learn quickly and work in fast paced position with constant guest & staff interaction.
- Must have the ability to multitask, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external customers.
- Ability to maintain composure under stress.
- Ability to take direction and contribute to a team atmosphere.
- Must be self-motivated and take initiative to keep busy.
- Ability to create and build rapport with guests
- Availability and willingness to work weekends and holidays.