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Night Auditor/Front Desk Agent
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Days Inn Ellensburg
Ellensburg, WA (In Person)
Full-Time
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Job Description
Night Auditor/Front Desk Agent 3.3 3.3 out of 5 stars 901 901 East Berry Road, Ellensburg, WA 98926 From $17.25 an hour - Part-time, Full-time Days Inn Ellensburg 1,639 reviews From $17.25 an hour - Part-time, Full-time Company Overview Days Inn has been a beacon of vibrant hospitality for over four decades, welcoming guests across various travel destinations from Europe to North America. Our mission is to provide a warm and inviting atmosphere, ensuring that every guest starts their day right with convenient locations, energizing breakfasts, and complimentary WiFi. Summary We are seeking a dedicated Night Audit to join our team at Days Inn. In this role, you will be the first point of contact for our guests, responsible for providing exceptional service and ensuring a smooth check-in and check-out experience. Your contributions will be vital in upholding our commitment to guest satisfaction. Responsibilities Greet and welcome guests upon arrival with a friendly demeanor. Manage the check-in and check-out process efficiently. Handle guest inquiries and resolve issues promptly to ensure satisfaction. Maintain accurate records of room availability and reservations. Assist with billing and payment processing during check-out. Provide information about hotel amenities, local attractions, and services available. Collaborate with housekeeping and maintenance teams to ensure guest needs are met. Requirements Previous experience in a hotel or hospitality environment is preferred. Strong communication skills with a focus on phone etiquette. or multilingual abilities are highly desirable. Excellent guest relations skills to foster positive interactions. Ability to work flexible hours, including nights and weekends as needed. If you have a passion for hospitality and enjoy creating memorable experiences for guests, we invite you to apply today and become part of the Days Inn family!