About Us At Ramada by Wyndham Kent , we're dedicated to providing comfortable, dependable, and welcoming hospitality. We're currently seeking a professional, energetic Front Desk Agent to join our front office team and be the first point of contact for our valued guests. Key Responsibilities Greet guests with a warm and professional attitude Handle guest check-ins and check-outs efficiently Answer phone calls, process reservations, and respond to guest inquiries Manage payments and maintain accurate records (cash, credit, etc.) Resolve guest concerns promptly and professionally Communicate with housekeeping and maintenance to ensure a seamless guest experience Keep the front desk and lobby areas clean and organized Follow brand standards and company policies at all times Qualifications High school diploma or equivalent required Previous hotel or customer service experience preferred Excellent communication and interpersonal skills Strong organizational skills and attention to detail Tech-savvy; comfortable using hotel management software Reliable, punctual, and able to work flexible shifts Why Join Us Competitive pay On-the-job training provided Employee discounts at Wyndham hotels worldwide Opportunities for growth and advancement Friendly, team-oriented work environment Uniform provided We thank all applicants for their interest. Only those selected for an interview will be contacted.

Job Types:

Full-time, Part-time Pay:

$18.00 - $23.00 per hour

Work Location:

In person