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Front Desk Clerk
Job
Moonstone Properties
Moclips, WA (In Person)
$49,920 Salary, Part-Time
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Job Description
Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests, ensuring accuracy of information
- Answer phone calls and respond to guest inquiries or requests
- Provide information about hotel facilities, services, and local attractions
- Handle guest complaints or concerns with empathy and professionalism
- Process payments and maintain accurate records of transactions
- Assist with administrative tasks such as filing, data entry, and proofreading
- Maintain cleanliness and organization at the lobby area
Experience:
- Previous experience in a similar role required
- Strong administrative and organizational skills
- Ability to troubleshoot issues guests may have during their stay
- Creativity to find alternative solutions to guest needs As a Front Desk Agent, you will be the first point of contact for our guests.