Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
Front Desk Agent
Job
RAMADA INN by Wyndham
Olympia, WA (In Person)
$36,920 Salary, Part-Time
Review key factors to help you decide if the role fits your goals.
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
32
out of 100
Average of individual scores
Skill Insights
Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.
Job Description
Are you a friendly and outgoing individual who loves to meet new people? We have the perfect opportunity for you! As a Front Desk Agent in the hospitality industry, you will be the warm and welcoming face of our establishment. You will play a pivotal role in ensuring our guests have an exceptional experience from the moment they walk through the door.
Key Responsibilities:
- Greet and welcome guests upon arrival with a friendly demeanor
- Check in and check out guests efficiently and accurately
- Answer phone calls and respond to inquiries regarding reservations and services
- Provide guests with information about the hotel, amenities, and local attractions
- Handle guest complaints and resolve issues in a professional manner
- Maintain accurate records of guest information and billing details
- Collaborate with housekeeping and maintenance teams to ensure guest satisfaction
- Assist in managing reservations and tracking room availability
Requirements:
- Excellent communication and interpersonal skills
- Prior experience in hospitality or customer service is preferred
- Strong problem-solving abilities and a positive attitude
- Ability to work in a fast-paced environment and multitask effectively
- Proficiency in basic computer skills and hotel management software
- Flexibility to work various shifts, including weekends and holidays
- High school diploma or equivalent; further education in hospitality is a plus
Shift Details:
- This position requires flexibility, with shifts varying between 7 AM to 3 PM and 3 PM to 11 PM. Night shifts may also be necessary for coverage. If you thrive on providing top-notch customer service and ensuring every guest leaves with a smile, then we want to hear from you! Join us in creating memorable experiences for our guests as a Front Desk Agent!
To Apply:
- Please submit your resume and a brief cover letter detailing your experience and why you'd be a great fit for our team.
Job Type:
Part-time Pay:
$17.50- $18.