Front Desk Associate

Front Desk Associate About Thinkspace Thinkspace is more than just a place to work — it's a community built for ambitious entrepreneurs and leaders who are shaping the future. We're a team that trains like athletes: consistent, disciplined, driven by feedback, and committed to excellence. Every member of our team plays a critical role in creating a place where people feel seen, supported, and inspired. About This Role You are the heartbeat of our workspace — the first face people see and the first voice they hear. As the Front Desk Hospitality Coordinator, you will embody the Thinkspace brand: creating a remarkable first impression , delivering exceptional service , and supporting an environment where Massive Heart , Beginner Mindset , Harmony , Epic Journey , and Togetherness aren't just slogans, but daily practice. We are looking for someone who approaches their work like an athlete in training: showing up consistently, welcoming feedback, striving for personal bests, and playing to elevate the entire team.

Your Core Responsibilities First Contact Excellence:

Welcome every visitor, member, and guest with presence, professionalism, and genuine warmth. You set the tone for their entire experience.

Member & Guest Support:

Answer calls, handle inquiries, manage reservations for meeting rooms, and coordinate hospitality services like catering, setup, and A/V equipment.

Mail & Package Handling:

Receive, organize, and distribute incoming and outgoing mail and deliveries.

Sales Support:

Create tailored tour packets, conduct office tours alongside the sales team, and help onboard new members into the community.

Workspace Care:

Maintain and replenish hospitality stations (kitchens, workrooms, meeting rooms), ensuring everything feels clean, intentional, and welcoming.

Community Energy:

Help activate the "Thinkspace vibe" through daily operations, event support, and simple acts of care and thoughtfulness for the community. What It Takes to

Thrive Here Massive Heart:

You genuinely care about people, their experiences, and making their day better.

Beginner Mindset:

You're hungry to learn, open to feedback, and excited to continuously improve.

Harmony:

You create a calming, organized, and polished atmosphere even when it's busy or unpredictable.

Epic Journey:

You see this role as a meaningful chapter in your own professional growth — not just a job.

Togetherness:

You play for the team. We succeed together. Must-Have Skills Highly polished verbal and written communication Exceptional organizational skills and strong attention to detail Tech-savvy and adaptable (we use a lot of tools to run our business — you'll love this if you're curious and quick!) Professional presence that adapts to startup founders, attorneys, CEOs, and investors Self-motivated, resourceful, and comfortable working independently Positive, resilient, and energized by helping others Bonus Points If You Have experience in coworking, hospitality, boutique hotel, or concierge environments Can type 50+ WPM and lift 30 lbs (you might need to move modular furniture now and then!) Love the entrepreneurial energy of startups and want to be part of something vibrant Training Like an

Athlete:

What That Means for You We set clear, meaningful goals. We show up consistently — even on days when it's hard. We ask for feedback and apply it. We celebrate wins and learn from setbacks. We honor our commitments to ourselves and each other. Ready to Join Us? If you're energized by building community, supporting dreamers and doers, and being part of a high-performance, heart-centered team — we want to meet you. Before applying, we encourage you to read: — if it resonates, you're going to love it here.

https:

//thinkspace.com/the-anti-creativity-checklist/

Job Type:

Contract Pay:

$22.00 - $30.00 per hour

Work Location:

In person