Night Auditor/Front Desk Agent Sleep Inn|MainStay Suites Spokane Spokane, WA Job Details Part-time $17.75

• $18.

00 an hour 1 day ago Benefits Employee discount Qualifications Customer service Night audit In-person customer service High school diploma or GED Driver's License Front desk Security Computer skills Receptionist experience within hospitality industry Food Handler Certification Full Job Description Come be a part of our team at Sleep Inn/Mainstay Suites in Spokane near the Spokane International Airport. We are looking for individuals who are guest service friendly with a can do attitude to join our team.

ESSENTIAL FUNCTIONS

Keeps accurate accounts of cash, checks, and credit transactions Handles confidential information, including guest records, with a high degree of integrity Makes daily deposits (as applicable) Verifies room charges and rates; verifies register has appropriate starting cash Manages daily paperwork including occupancy report; guest list; cash drawer summary; balance sheet; account summary; history file; and housekeeping report. Submits reports to corporate office as appropriate Monitors room availability Blocks rooms and handles guest requests Performs and documents security walks on a regular basis Has a thorough knowledge of emergency procedures and implementation of procedures Assists in setting up breakfast area as directed; replenishes breakfast items as needed Performs duties of a Guest Service Agent May be required to make management decisions in manager's absence Completes laundry as directed All other duties as assigned

COMPETENCY

To perform the job successfully, an individual should demonstrate the following competencies: Problem Solving

• Identifies and resolves problems in a timely manner; Customer Service
• Responds promptly to customer needs; Responds to requests for service and assistance; Team Work
• Contributes to building a positive team spirit. Diversity
• Shows respect and sensitivity for cultural differences; Promotes a harassment-free environment. Organizational Support
• Follows policies and procedures including but not limited to, dress code policies Adaptability
• Able to deal with frequent change, delays, or unexpected events. Attendance/Punctuality
• Is consistently at work and on time. Dependability
• Follows instructions, responds to management direction; Completes tasks on time or notifies appropriate person with an alternate plan. Initiative
• Asks for and offers help when needed. Planning/Organizing
• Prioritizes and plans work activities; Uses time efficiently. Professionalism
• Treats others with respect and consideration regardless of their status or position. Quality
• Demonstrates accuracy and thoroughness; Applies feedback to improve performance; Monitors own work to ensure quality. Quantity
• Meets productivity standards; Completes work in timely manner. Safety and Security
• Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly.

Pay:

$17.75

• $18.

00 per hour

Benefits:

Employee discount People with a criminal record are encouraged to apply

Education:

High school or equivalent (Preferred)

Experience:

Choice Hotels:

1 year (Preferred)

Customer Service:

1 year (Required)

Hotel Front Desk:

1 year (Required)

License/Certification:

Food Handler Certification (Required) Shift availability: Overnight Shift (Required)

Work Location:

In person