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TG
Tulalip Gaming Organization (TGO)
TR/FRONT DESK AGENT II
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Job Description
JOB SUMMARY
Responsible for providing exceptional guest service for all resort guests. Handles registration, room assignments, check out, and cashiering in a friendly and professional manner to encourage repeat business.
EDUCATION
High School Diploma or GED equivalent required.
SKILLS:
Must be able to type 25 wpm. (Test Required) Must have good math skills. (Test Required)
EXPERIENCE
Minimum of two (2) years guest service experience. Minimum of one (1) year experience working of Hotel Front Desk or related hospitality field. Minimum of one (1) year experience working with hospitality operational software (point of sales, property management system or similar) Minimum of one (1) year cash handling experience.
OTHER REQUIREMENTS
Must adhere to strict confidentiality of all information and records seen and/or heard. Must be able to successfully pass a background investigation for a Tribal Gaming License or Permit. Must be able to work any shift assigned to include days, swing, grave, weekends, and/or holidays. Must have successful employment history with the Tulalip Tribes and/or other employers.